With over 40 years in the motorcycle industry, we have the knowledge and experience that enables us to source only the highest quality products from the top motorcycling brands for our customers.
Our Business Principles . . . We pride ourselves on always striving to provide our customers with the service that we would expect to receive when shopping online. We want customers to enjoy a great shopping experience, from the moment an order is placed, to the time it is delivered. We also have a live chat service, where we can answer our customers queries on any motorcycle related product, whether it is sizing, warranty or returns questions, we are here to help.
Security . . . We use the latest technology available to us to provide our customers with one of the best and safest online shopping sites. We ensure that our customers’ information is always transmitted safely and above all securely. Our website has the Thawte trusted site seal below our main menu on the left. This is your guarantee that the website you are visiting is in fact the official Bike Gear. This verifies that we are a legitimate UK registered company and that we take every precaution to protect our customers when shopping online.
Super Fast Delivery . . . We offer Free Delivery on any order over £25 (UK mainland only) and a 100% satisfaction guarantee on all our products.
Easy Ordering . . . We endeavour to make our highly acclaimed website as easy to navigate and order from as possible, you can also order via phone on 0165 666 5366.
Customer Service . . . We pride ourselves on our very good pre-sale and post sale customer service. It is available via e-mail or phone or by using the chat feature on the site.
No Quibble Returns . . . We offer a 14 day, no quibble, no re-stocking fee, exchange or refund policy, for full details view our delivery and returns page.
Feedback . . . We want to hear from you, let us know what you want to see on our website, what you like about it and what you think we can improve, you can e-mail us on firstname.lastname@example.org
Environment . . . We take 'green' issues seriously and try to reduce our impact on the environment wherever possible. When you receive your delivery, the box or package may be on its second or even third round but we try to ensure that this does not impact on the condition of your goods when you receive them.